Staff Profiles

Susan Palmer - Managing Director

Susan Palmer and her Company bought the business from Doug Horner back in 1994. At that time she was the sole body Corporate Manager. In the time the Company has been operating, business has expanded and there are now four extra Body Corporate Managers and some excellent support staff as you will see. Susan is the current Secretary of the CTISA and was on the REISA Strata Committee when it was in existence and is a practicing member of both. Susan comes with a very strong background in the hospitality industry, having owned and operated both a restaurant and a licensed motel, and having substantial experience in accounting. She has a Diploma of Business (Real Estate Management) and her focus these days is on Managing the business, staff training and developing an interest in golf.

Carrie Richmond - CEO & Body Corporate Manager

Carrie Richmond joined the Company straight from school in 2001. She is an experienced and knowledgeable Body Corporate Manager, well versed in all strata related matters. Her promotion to Cheif Executive Officer has seen her duties expand to running the administration side of the business. She has a Certificate IV in Business Real Estate Sales, a Certificate IV in Property Management and a Certificate in Strata Management (Level 1). She also has a Certificate II in retail and is a practicing member of the REISA. Her hobbies are socialising with friends, water skiing and spending time at her family shack on the River Murray.

 carrie@hornermanagement.com.au

Kathy Sayas - Body Corporate Manager - Currently on Maternity Leave

Kathy joined the team in 2006 and came on board with four years experience as a Body Corporate Manager. Her previous background was in Customer Service. Kathy has recently completed Certificate IV in Property (Real Estate) and has Certificate IV in Business Administration (Legal Administration). She is also a practicing member of the REISA. Kathy also specialises in marketing and promotion. She enjoys being outdoors, walking her dogs, photography and travelling.

Tony Johnson - Body Corporate Manager

Tony joined the team in 2003, bringing with him three years experience in Residential Property Management. His current qualifications are a Certificate IV Business Real Estate Sales, Certificate IV in Property Management and a Certificate II in Commercial Leasing. With a background in customer service and hospitality, Tony is no stranger to being customer focused having run his own hospitality business. Tony is also our IT expert. His drive for development has helped us upgrade our systems, software, methods of payment and connectivity. He is a current practicing member of the REISA. He has a committed love for his three daughters, cars, a wide range of music and the odd game of squash.

 tony@hornermanagement.com.au

Thelma Horner - Office Manager

Thelma was originally employed by Doug Horner, so her association with Horner Management shares the same period as Susan Palmer, the Principal. Starting in a part time capacity, her skills in all clerical duties saw her quickly promoted to full time and then on to Office Manager. Her long term association with unit owners and her friendly, helpful phone manner makes her very popular. Her interests include reading, travelling and offers her services as a volunteer treasurer for a group of disabled ten pin bowlers.

 thelma@hornermanagement.com.au

Michelle Smith - Office Assistant

Michelle has also recently joined the team from an Office Administration background of 2 years; she has completed a certificate III in Retail. Customer focus and the "want to get the job done" will help Michelle to grow within the Horner Management team. Michelle’s happy, outgoing personality finds her approachable and easy to get along with. Michelle enjoys animals, trucks, fishing and spending time with family.

Heidi Murray - Property Manager / Body Corporate Manager

Heidi joined the team in 2007 as the Personal Assistant to the Body Corporate Managers. Her motivation and skill has seen her extend her role to include Property Management and the management of a small strata portfolio. She comes with seven years in the Real Estate Industry, assisting a team of Sales Agents and Property Managers (in both office administration and full time property management). With her bubbly personality, excellent organisational skills and 'can do' attitude, Heidi is a great help to the Managers and to clients. If you are looking for a service committed Property Manager then Heidi should be the first person you contact. Heidi enjoys calisthenics, skiing and is a dog lover.

 heidi@hornermanagement.com.au

Krysee Dawson - Property Manager / Body Corporate Manager

Krysee came to us in February 2008 from a Real Estate Sales Administration background serving 5 years within the industry; she has completed Certificate II in Business Administration and was honoured with the achievement of Administrator Of The Year 2007 SA/NT by her previous company. Krysee with her endless amounts of energy and enthusiasm has shown to be extremely supportive in her role as Body Corporate Manager and sharing the role of Property Manager. Her professionalism will see her excel within the company. Krysee enjoys movie nights, online gaming, motorsports and the beach in summer.

 krysee@hornermanagement.com.au